Kailua-Kona Vacation Rental Property Management

Handle all guest inquiries, reservations, and payment processing

• Manage check-in and check-out procedures
• Conduct post-stay inspections
• Communicate house rules and complex regulations to guests
• Collect reservation fees and manage security deposits
• Disburse guest deposit refunds following inspection

We use Streamline, a leading guest management software platform. Reservations from our website, VRBO, Airbnb, and other online travel agents connect to a centralized calendar for efficient and accurate management.

• Setup and maintain listings on VRBO and other agreed-upon OTAs
• Feature properties on the Kona Beach Properties website
• Maintain dedicated marketing pages for each rental
• Coordinate professional photography at owner cost to highlight property features

Our goal is strong online visibility and consistent occupancy for your Kailua-Kona vacation rental.

• Inspect properties between every reservation
• Report damages, wear and tear, and upcoming maintenance needs
• Coordinate with trusted local vendors
• Obtain maintenance bids and notify owners prior to significant expenses
• Supervise repairs and pay invoices on behalf of owners
• Ensure all required maintenance is completed in a timely manner

Our physical presence in Kailua-Kona allows us to respond quickly and effectively.

• Fully computerized monthly accounting of all income and expenses
• ACH owner distributions for secure and timely payment
• Guest funds maintained in a client trust account subject to periodic auditing

We provide transparent reporting so owners can clearly track performance.

• Initial inventory assistance for furnished properties, upon request
• Vendor coordination and contract negotiation
• Ongoing operational support tailored to each property